Contact information

📞 Contact Us | Tomy Plus

We're here to help! Whether you have a question about your order, need support with a product, or simply want to reach out — our team is ready to assist you.

💬 Customer Care

For all inquiries, feedback, or assistance, please contact our Customer Care team:

Email: customercare@tomyplus.co.uk

We aim to respond to all emails within 24-48 hours, Monday to Friday.

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🕒 Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday – Sunday: Closed
Bank Holidays: Closed

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📦 Order & Shipping Inquiries

Have questions about your order status, shipping, or returns? Our team is happy to help. Please include your order number in the subject line of your email for faster assistance.